Useful information

This section gives you quick and easy access to the questions and answers we’re asked most frequently.
If you can’t find your answer here, feel free to contact us!

E-mail: info@wildnordic.fi

Do I have to book in advance or can I just come to your office and join the safaris? Click to openClick to close

It is always a good idea to book in advance especially if you are travelling in December (it is our busiest times and we might be fully booked). With pre-booking you can be sure that you have places exactly on those safaris that you like and on those times that suite you the best.

If you don’t have time to pre-book you are always welcome to our office and we will do our best to find the suitable options for you.

Do you provide transportation to your safaris? Click to openClick to close

Most of our safaris (please see specifications under each safari) include transfers from Rovaniemi City accommodation places and it is included in safari price.

Transfers from accommodation places located further away can be arranged for an additional price.

The pick up is usually 20-30 min before the start of the safari. Transportation back is immediately after the end of the safari. If you would like to stay in Santa Claus Village, you can skip our transfer back and use public bus or taxi later.

Would the price of the safari be different if we do not need the transfers? Click to openClick to close

The price of the safari will be same, no matter if you use our transportation or not.

How big are the groups on your safaris? Click to openClick to close

We believe in personalized service and our groups are small compared to many other safari operators. Most of the time it is maximum 7 snowmobiles going out with one guide, during the peak season the groups can also be a bit bigger, but then you will be joined by the other guide.

 

What kind of clothing I need to have if go for a safari? Click to openClick to close

Most of our winter safaris (please see specifications under each safari) include thermal clothing (thermal overall, boots, gloves, balaclava, woolen socks, a scarf) so it is recommended that you have a base layer (long thermal underwear), on top of which you can put our overall.
When it is very cold outside (-15 and colder) we recommend leaving your own jackets and pants on and putting the overalls on top of them.
If you wish you can wear your own clothing and boots during our safaris but we strongly recommend using our special equipment.

Your web site says you need minimum 2 people paying full price to join a safari. I am travelling alone and do not want to pay extra price. What can I do? Click to openClick to close

You can join the already scheduled safari where we have other participants. This way you only pay for yourself.
Please let us know (info@wildnordic.fi) the dates when you would like to join the activities and where (Rovaniemi, Ruka-Kuusamo) and we will be happy to help you to make it happen.

When is the best time to see the Northern Lights? Click to openClick to close

The best time to see the northern lights is when the sky is clear of any clouds. Some people claim the aurora comes out when temperatures are colder. This isn’t the case – it’s just that when the skies are cloudless, temperatures tend to drop.
The northern lights are most commonly seen between 17:00 and 02:00. They don’t usually exhibit for long – they may only show for a few minutes, then glide away before returning. A good display may last for no longer than a quarter or half an hour, though, if you’re really lucky, it could extend to a couple of hours or longer.
The waxing and waning of the moon makes no difference to the northern lights. While a full moon lightens the sky, and may therefore reduce the visual intensity of a display, the northern lights can be seen at all stages of the moon’s cycle. In fact, seeing the Northern Lights behind a full moon is quite a spectacular sight.

If we do not see the Northern Lights on the Northern Lights Safari, will you give us a refund? Click to openClick to close

Northern Lights are natural wonder and therefore we cannot guarantee seeing the lights during the tour.

Seeing the lights always depends of the weather and timing but finally you also need a lot of luck 🙂
We do not refund any money or give you new tour if you do not see the Northern Lights during your safari but we will do our very best that you will enjoy your safari with or without them.

Do I need special skills to drive a snowmobile? Click to openClick to close

Riding a snowmobile is easy but you should consider your experience and skills while choosing the right safari.
Start with easy and short ones (skill levels are pointed out on program description) to get more experience and after getting more experience you can choose longer and more sporty ones if you wish.
Main limits for snowmobiling come from the law: you need to be minimum 15 years old and hold a valid driver license – A1, T, A or B category (please check that it is valid in Finland!). For longer safaris you need to be minimum 18 years old or travel together with a family member who is willing to take  full responsibility on your acts during the tour.

Please note, Finnish law prohibits driving a snowmobile under the influence of alcohol or any narcotic products. As the responsible safari organizers, we reserve the right to change the routing and duration of the safari if deemed advisable for the sake of safety and the comfort of the participants. We also reserve the right to discontinue the safari if a participant is seen as a potential danger to him/herself or to others, or is in poor health.

 

I would like to join your snowmobile safari with my small children. Is it possible? Click to openClick to close

It is definitely possible. Most of our safaris are suitable for children at all ages (please see specifications under each safari).
During the safari kids (and parents if they wish to) are sitting in the sledge on the reindeer hides and are covered by blankets so they are warm and comfortable.

The sledge is pulled by the guide’s snowmobile – it takes some experience to do it safely and that’s the reason why only guide is allowed to do that.

If the child is at least 140cm tall he/she can also sit on the snowmobile behind the adult. On this case he/she has to pay the price of adult.

How fast are we driving on snowmobile safaris? Click to openClick to close

Snowmobile trails have official speed limits, controlled also by local police officers. Speed limits are shown with traffic signs but if there are no certain area with the traffic sign, the following limits will remain: max 60 km / h on trail, max 80 km / h on ice covered water area and max 40 km / h with a snowmobile pulling a sledge.

On guided snowmobile safari the speed is related max to the speed limits but the first priority is  safety and the skill level of the group. The guide will monitor how the people in the group are riding and the speed is always related on that. Another important thing is the condition of the trail and weather conditions in general. Target on guided safaris is to provide safe and enjoyable ride for the participants, also for the ones with no experience at all.

What happens if I have an accident with the snowmobile during the safari? Click to openClick to close

Safety is very important on our guided safaris. Even if everything is well considered, accidents are possible as a results of human mistakes.
While riding a snowmobile, the vehicle itself is always covered with a traffic insurance, demanded by the law. This insurance covers all the possible costs what comes to the rider, passenger or possible third party (transportation, medical treatment, hospital, doctor, surgery) or third party vehicle (damages, broken parts, repair costs). However, this insurance does not cover the costs which are caused to your own snowmobile, if you are the guilty party for the accident. Because of that, participants will sign a document, where they agree that they are responsible on riding the snowmobile (steering, accelerating, using breaks, following the laws, regulations and instructions), they have a valid driving license and they are not under the influence of alcohol or any drugs.
If an accident happens, the guide will be in charge of the activity on spot and he she will focus first on people safety and first aid. After that part is clear, he she will monitor the vehicles and make the decision on continuing or aborting the safari. While getting back to the office our staff will inspect the possible damages and prepare a calculation of it, including the spare parts and time used to fix the damages.
Maximum self liability in the case of damages is 900 € but participant can also buy additional self liability waiver (30€ per driver) before the safari starts and reduce his/ her maximum self liability to 150€.
Outside of the snowmobiling we recommend a travel insurance which will cover other activities.

Does the snowmobile driving damage the nature? Click to openClick to close

Wild Nordic is using low consumption ETEC technology snowmobiles with minimum pollution to the environment. This is as eco as possible for the moment, but we are already participating in the project of developing electric snowmobiles for the future.

Safety at the tour Click to openClick to close

All our Snowmobile and rafting guides have undertaken our own training program. Experienced outdoor guides guide the safaris – they have undertaken several training programs. Each safari begins with a driving lesson during which the participants are briefed on technique and safety rules. We provide guidance in English; some of the languages are available at an additional cost.

Please note that safari participants are held liable for damages caused to snowmobiles. The amount of the deposit is 900 €. The self-liability is mentioned during the snowmobile-driving lesson before safari and you will give the signature to approve it.

Dress code during the Arctic safaris Click to openClick to close

To make your journey in the North comfortable, we will provide the thermal outdoor wear to be used during the safaris (unless stated otherwise in the safari description):
– 2 part (jacket and trousers) driving suit or thermal overall
– Balaclava/ a commando hat
– Woolen socks
– Boots (one size larger than your usual size. Loose-fitting shoes keep your feet warm)
– Scarf (If needed)
– Mittens
– Helmet

Please bring your own clothing as following:
– Underwear: “breathable” material, e.g. thermal underwear
– Socks: cotton socks or sport socks worn under woolen socks
– Trousers: loose-fitting, fleece, cotton or similar
– Shirt: loose-fitting, high collar, cotton or similar
– Sweater: wool, fleece or similar
– Extra windproof layer if you have one just in case
– Buff instead of scarf if you want
– Hat and gloves to wear during the free time

Special diets of tour participants Click to openClick to close

Please request beforehand about any special needs you might have. Lapland is a wild land and everything is not always available in the remote places where we travel.
Special diets and allergies should be requested beforehand also due to the limited access of the groceries.
It is not easy to be a vegetarian in Lapland. Due to the long and hard winter there is no local fresh fruits or vegetables available but we will do our best to make it happen.