Privacy policy

We understand that the security of your personal information is extremely important. Wild Nordic Finland is committed to respecting your privacy and securing your personal information.
This Privacy Policy applies to you if you have purchased products from us, received services from us, participated in our events or otherwise had contact with us, including using our website, webshop or communicating with us through social media.

HOW DO WE COLLECT AND USE YOUR INFORMATION
Your personal data is used mainly for providing you with a service with your consent.
When you purchase something from us, as part of the buying and selling process, we or our third-party payment processors will collect the personal information you give us such as your name, address, email address, phone number, dietary requirements and your payment information.
We also collect data through our partners who use Wild Nordic Finland web-shop on their web-sites or mobile application.

Our web-site, social media channels (Facebook, Instagram) as well as other similar environments gather certain information automatically and record it in log files. The information may contain the IP address, region or general location where your computer or another device is connected to the Internet, the type of browser used, the operating system and Wild Nordic Finland uses the information to make its online environments better, simpler and more user-friendly. We can also use your IP address to diagnose problems in Wild Nordic Finland’s server and to administer the website, analyze trends, monitor site visitors, also gather demographic information more extensively in order to better understand the preferences of the visitors of our online environments. Our online environments use cookies.

If you have granted consent to receiving newsletters and advertisements or you participate in lotteries of other campaigns organised or mediated by us, we ask for your name and contact details. We use this information to send you information about the services and goods provided by us and anything else that you might be interested in. Every now and then our newsletter may contain links to other online environments. Wild Nordic Finland is not responsible for the content or privacy policy of those environments. If you no longer wish to receive the newsletter or direct messages, you can unsubscribe by clicking on the opt-out or unsubscribe link at the end of any newsletter and/or advertisement or by writing to data@wildnordic.fi

YOUR CHOICES
We respect your privacy rights and provide you with reasonable access to the personal information that you may have provided to us through your use of our services. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at data@wildnordic.fi or mailing us at Wild Nordic Finland (Villi Pohjola OY), Santa Claus Village, Joulumaantie 10, FI-96930 Arctic Circle, Rovaniemi.

We may ask you to specify in an adequate manner what information or processing operations are subject to the request of the data subject. In order to ensure that personal data are not disclosed to unknown third parties, we may, if necessary, ask you to submit a verification request signed. We may also request you to prove your identity with an official identity card or other reliable means.

At your request, we will have any reference to you deleted on our database as long as these requests are in accordance with Finnish law.

SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Data collected on you via your purchases are kept by Wild Nordic Finland for 5 years, however as long as required by Finnish law, after which the personal data are deleted. During the customer relationship, only the information that is necessary for the specified uses is dealt with. We regularly conduct periodic inspections to eliminate unnecessary data.

THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We will not transfer data outside the EU.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at data@wildnordic.fi or mailing us at Wild Nordic Finland (Villi Pohjola OY), Santa Claus Village, Joulumaantie 10, FI-96930 Arctic Circle, Rovaniemi.